Hassle-Free 30-Day Returns
We want you to love your purchase! If you’re not completely happy with your order, you can return it within 30 days—no stress, no hassle.
How to Return an Item:
1️⃣ Contact Us – Email our team at [email protected] within 30 days of receiving your order.
2️⃣ Pack It Up – Items must be unused, in original packaging, and in resellable condition.
3️⃣ We’ll Arrange Collection – We’ll send a courier to collect your return. A R99 courier fee applies (except for defective or incorrect items).
4️⃣ Refund or Exchange – Once received, we’ll process your refund or replacement within 2-3 days.
Free Returns for Faulty or Incorrect Orders
If your item arrives damaged, faulty, or incorrect, we’ll collect it for free and offer a repair, replacement, or full refund—whichever suits you best.
A Few Important Notes:
✅ Easy 30-Day Returns
✅ Affordable Returns – R99 collection fee applies for standard returns (excluding faulty/damaged items).
✅ Fast Refunds – Processed within 2-3 days after receiving your return.
✅ Customer Satisfaction First – We’re here to help with any concerns!
📩 Need to start a return? Contact us at [email protected], and we’ll take care of the rest!